Privacy Policy

Your privacy matters to us. At ProDetailer, we are committed to handling your personal information responsibly and transparently. This policy explains what information we collect, how we use it, and the choices available to you when you visit our website or contact us about our services.

Last Updated: 15 October 2026

01. Information We Collect

We may collect personal information when you contact us, submit an enquiry, request a quotation, or book a service. This may include:

• Name, phone number, and email address.

• Vehicle make, model, and other relevant vehicle details.

• Appointment preferences and requested services.

• Information you provide through contact forms, email, or WhatsApp.

• Basic website usage information, where applicable.

We aim to collect only information relevant to our business operations and customer enquiries.

02. How We Use Your Information

Your information may be used to:

• Respond to enquiries and service requests.

• Schedule appointments and prepare quotations.

• Understand your vehicle care requirements.

• Communicate booking confirmations and service updates.

• Improve our website and customer experience.

• Comply with applicable legal obligations.

03. Sharing of Information

ProDetailer does not sell your personal information.

We may share relevant information with service providers that support our website, communications, appointment management, or business operations. We may also disclose information when required by applicable law or a lawful request from an authorized authority.

Where appropriate, we take reasonable steps to ensure that information is handled securely.

04. Cookies and Website Analytics

Our website may use cookies or similar technologies to maintain functionality, understand visitor interactions, and improve performance.

You can manage cookies through your browser settings. Where legally required, we will seek consent before using non-essential cookies or tracking technologies.

05. Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

We retain information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, and meet legal requirements.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

06. Third-Party Services

Our website may link to external platforms, including WhatsApp, Instagram, Google Maps, and other third-party services.

These platforms operate independently and have their own privacy policies and terms. We encourage you to review those policies before sharing information through their services.

07. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also raise concerns about how your information is handled.

Certain information may need to be retained where required by law or for legitimate business recordkeeping purposes.

08. Children's Privacy

Our website and services are not specifically directed at children. We do not knowingly collect children's personal information where doing so would violate applicable consent or data protection requirements.

09. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, business practices, or legal obligations.

Any revised version will be published on this page with an updated revision date.

10. Contact Us

If you have questions or requests concerning this Privacy Policy, please contact us.

ProDetailer

Ground Floor, Tathastu, Christian Aali Road, Kharodi, Bolinj, Virar West, Maharashtra 401303, India.

Email: prodetailer.in@gmail.com

Phone: +91 96990 02715