Terms of Service

Welcome to ProDetailer. These Terms of Service explain the conditions that apply when you access our website, enquire about our services, or book automotive detailing and protection services with us.

By using our website or requesting our services, you agree to these terms, subject to applicable law.

Last Updated: 15 October 2026

01. Our Services

ProDetailer offers automotive care services that may include:

• Decon Wash.

• Interior and Exterior Detailing.

• Ceramic and Graphene Coating.

• Paint Protection Film (PPF).

• Interior Customization and Accessories.

• Pre-Delivery Inspection (PDI).

• Vehicle Delivery Photography.

Service availability depends on the vehicle, its condition, the selected service, product suitability, and operational requirements.

02. Enquiries and Appointments

Customers may contact us through our website, phone, email, or WhatsApp to enquire about services or request appointments.

An enquiry or booking request does not guarantee availability. An appointment is confirmed only after the necessary details, schedule, and service requirements have been agreed upon.

Customers are responsible for providing accurate contact and vehicle information.

03. Quotations and Payments

Service quotations may vary depending on vehicle type, size, condition, selected products, and the scope of work.

Pricing, applicable taxes, deposits, payment methods, and any additional charges will be communicated as appropriate before work begins.

A quotation is subject to the agreed service scope and any relevant conditions communicated by ProDetailer.

04. Vehicle Condition and Customer Responsibilities

Customers should disclose known vehicle damage, previous repairs, modifications, or other conditions that may affect the selected service.

We may inspect the vehicle before starting work and communicate any visible concerns or limitations.

Additional work outside the agreed scope will be discussed with the customer before proceeding.

05. Service Results and Limitations

Automotive detailing and protection services can improve appearance and help protect vehicle surfaces, but results vary depending on the vehicle's condition, materials, previous treatments, products, and maintenance.

• Detailing may not remove every stain, scratch, or paint defect.

• Ceramic and graphene coatings require appropriate preparation and ongoing care.

• Paint Protection Film helps protect against certain forms of surface damage but cannot prevent all damage.

• Self-healing properties apply only to compatible films and within the manufacturer's specified limitations.

• PDI is limited to the agreed inspection scope and is not a substitute for a comprehensive mechanical inspection or a manufacturer's inspection.

Any applicable product warranty, coverage, exclusions, and maintenance requirements will be communicated separately where relevant.

06. Cancellations and Rescheduling

Customers should contact us as early as possible if they need to cancel or reschedule an appointment.

Any applicable deposit, cancellation, refund, or rescheduling conditions will be communicated before booking where relevant and handled in accordance with applicable law.

07. Vehicle Handover and Personal Belongings

Customers should remove valuables and personal belongings before handing over their vehicles.

Please disclose relevant vehicle issues and special handling instructions before service begins. Handover, collection, and inspection arrangements will be agreed upon with the customer.

Any concerns about completed work should be raised promptly so they can be reviewed.

08. Photography and Marketing

Photography may be used to document vehicle condition or completed work where relevant to the service.

ProDetailer will obtain appropriate permission before using identifiable customer or vehicle images for promotional purposes where required by applicable law.

Delivery photography services are subject to the specific arrangements agreed upon with the customer.

09. Website Use and Intellectual Property

You agree not to misuse our website, attempt unauthorized access, disrupt its operation, or submit unlawful or harmful content.

Website content, branding, graphics, and original design elements may not be copied, reproduced, or commercially reused without permission, except where permitted by law.

10. Third-Party Links

Our website may contain links to third-party platforms, including social media, messaging services, and mapping services.

These platforms are operated independently and are subject to their own terms and policies. ProDetailer does not control their independent operations.

11. Liability and Consumer Rights

ProDetailer aims to perform agreed services with reasonable care and in accordance with applicable law.

Nothing in these terms excludes or limits any consumer right, remedy, or liability that cannot legally be excluded or limited.

Any service-related concern or claim will be assessed in accordance with the agreed scope of work and applicable law.

12. Applicable Law

These terms are governed by the laws of India, subject to applicable legal requirements and the jurisdiction of competent courts.

13. Changes to These Terms

We may update these Terms of Service to reflect changes in our services, operations, or legal obligations.

Updated terms will be published on this page with a revised date. Any specific booking conditions agreed upon with a customer may also apply to that service.

14. Contact Us

For questions about these Terms of Service, appointments, or our services, please contact us.

ProDetailer

Ground Floor, Tathastu, Christian Aali Road, Kharodi, Bolinj, Virar West, Maharashtra 401303, India.

Email: prodetailer.in@gmail.com

Phone: +91 96990 02715